Categories
Apple Mac

MacBook and MacBook Pro Keyboard Repair Program

Late on Friday Apple announced that they are creating a Keyboard Service Program for a range of their laptops. There have been many reports of users having keys that stick, letters not being shown, or a key that gets repeatedly pressed even if you only press a key once.

The list of affected computers are:

  • MacBook (Retina, 12-­inch, Early 2015)
  • MacBook (Retina, 12­-inch, Early 2016)
  • MacBook (Retina, 12-­inch, 2017)
  • MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2016)
  • MacBook Pro (15-­inch, 2017)

If you have one of these laptops and are experiencing any of the keyboard issues, you can contact Apple, or Apple Authorized Reseller, and setup an appointment. If you have already paid to have your keyboard fixed, you can get a refund.

It is good that Apple has recognized that this is an issue but this is not new. This has been going on for over three years and this way overdue. What is worse is that if you got any dust under the keys, they would stop working and the “fix” to use compressed air at a 75 degree angle is not acceptable for most users.

I hope that any future updates to the keyboard will not have these issues, but there have not been any updates since last summer. Only time will be able to tell if this was a small time-frame where laptop keyboards were problematic or if this is an on-going issue.

Source: Apple.

Categories
Apple Apple Watch

Apple Watch Pre-orders

Today was the first day for Watch pre-orders. Being an Apple nerd, I like to have anything that’s newly released from Apple, that I want to purchase, on day one. Here is my pre-order story.

After Apple’s September event, where they unveiled the Watch, I looked at the different models of the Watch. With this being a first generation Apple product, I knew that I would not want to spend a lot of money. Mostly because I do not know what the day to day benefit of a watch would be. The secondary reason is that I will likely end up getting the second generation when it comes out. Only time will tell whether I follow my iPhone [footnote] I have purchased a new iPhone every year regardless of contract. I have now decided on buying unlocked only.[/footnote] or my iPad [footnote] I bought the first, second and third generations. I then waited until the 6th generation to buy my next iPad.[/footnote] pattern. The third reason is that I stopped wearing watches about a decade ago.

As I mentioned, I looked at all of the Watch models. I wanted to keep the price down, so I knew I was going to get a sport model. I have always liked the way that the Space Gray Apple devices have looked. I ultimately decided that I wanted to get the 42MM Space Gray Sport with the black band. Knowing that Watch pre-orders started today, I favorited the configuration I wanted to purchase, to make it easy for ordering.

Living in the Central US time zone, I set my alarm for 1:45 AM. I woke up just before my alarm at 1:44AM. Bleary-eyed and only half awake I made my way to my computer to be able to order. I pulled up the Apple Store webpage in two browsers, and opened the Apple Store app on both my iPad and iPhone. I did this because during the iPhone pre-orders, the application came up before the website.

Once the Apple Store app became live, I quickly went to the watch section, went to my favorites, and began ordering. I chose the 42MM Space Gray with Black Band. I then added Apple Care. I went to check out. The date said 4/24 to 5/8 for delivery. It was not guaranteed to be delivered on launch day, but that was okay. I wanted to use a different payment method besides what I have setup in Apple Pay. [footnote] My bank does not Support Pay, why, I do not know.[/footnote] I entered in all of the information for the payment. When I got back to the confirm purchase page, I watched as the date refreshed from the launch window, to 4 to 6 weeks. At this point, my heart dropped knowing that I would not get it during the launch window. I think choosing a different payment method is what the time change.

Having seen this, I quickly went back and put in a second order. One for a 42MM Silver with the Blue sport band, since that was the only other 42MM Sport watch that did not have a 4 to 6 week shipping time. So I put in an order for that watch, and used Apple Pay to pay. That one stated 4/24 to 5/8. I then placed a third order. This one includes a 6 meter charging cable and a Black Sport band. Somewhat ironically, the charging cable will be the first item to ship and arrive.

Looking at it afterwards, the emails indicating that my orders have been placed were sent at 2:05AM, 2:07AM, and 2:16AM respectively. With the app being available at 2:00AM, this means that the 42MM Space Gray Sport sold out in about 3 minutes. As of this writing, all of the models have a ship date of June. The Watch Editions vary between July and August for ship dates.

Apple.Watch.42MM.Silver.Blue.band

Dilemma

After having gone through the experience, I mentioned it to a couple of people I follow on Twitter, particularly @BearsFan34. So here is where the dilemma I am currently experiencing. Do I want to have the Watch early and not get the model that I originally wanted or do I wait for the one I want and just not have it during “Launch window”.

The other option I have is to just keep both. It seems excessive, but I could always return the 42MM Silver Sport with Blue Band or sell it to somebody. Unlike many, I would not mark up the watch 200%, just to make a profit. I do not see this as a fair thing.

My initial inclination is to cancel the Blue Sport After talking to a few people about the dilemma, and sitting back and reflecting on it, my inclination is to cancel the 42MM Silver Sport with Blue Band, as well as the Black sports band from the third order I placed. If I were to do this, somebody who pre-ordered from Apple would be getting their order early, which is always a nice thing to see.

I gave myself a deadline of tomorrow morning to decide. So I will be sleeping on it tonight and making my decision and then doing something at that time.

Sidebars

As a quick side note, Apple has released some new Beats Solo 2 headphones. These come in three new colors, Silver, Gold, and Space Gray. I am going to be on the lookout for a couple of pairs of bluetooth headphones. I may look at these, but given the price tag of $299, I will likely look for something a bit cheaper. If anybody has any recommendations, I will gladly accept them. If I really wanted to, I could justify buying a pair by canceling the 42MM Silver Sport with Blue band.

Also, today was the day that orders for the 12″ Macbook. The 1.1GHz Macbook is seeing 1-3 business days for shipping for the Silver and Space Gray models. The Gold model is 3 to 4 weeks. The 1.2GHz Silver is 1-3 Business days, while the Gold and Space Grey are listed as 3 to 4 weeks.

Categories
Daily Run Down

Daily Run Down 06/20/2013: Evening Edition

Here is this evening’s Daily Run Down.

Recalls

General News

International

Obits

Health

Science/Space

Financial

Historical

Gaming

Gadgets

Law

Patents

Internet

Social Networking

Mobile

London/Britain/UK

Funny

Chicagoland

Total Number of stories: 44

Look for more stories tomorrow.

Categories
Daily Run Down

Daily Run Down 06/20/2013: Morning Edition

Here is this morning’s Daily Run Down.

Recalls

Social Issues/Human Interest

General News

International

Politics

Obits

Science/Space

Financial

Historical

Gaming

Gadgets

Law

Patents

Technology

Internet

Mobile

Rumors

Software/Apps

Security

London/Britain/UK

Personal

Whiskey Tango Foxtrot?

Funny

Chicagoland

Total Number of stories: 82

Look for more news stories this evening.

Categories
Daily Run Down

Daily Run Down 06/13/2013: Morning Edition

Here is this morning’s Daily Run Down.

Social Issues/Human Interest

General News

International

Politics

Obits

Science/Space

Financial

Gaming

Gadgets

Law

Technology

Internet

Social Networking

Mobile

Security

Developer

London/Britain/UK

Personal

Funny

Chicagoland

Total Number of stories: 74

Look for more news stories this evening.