wwrite FAQ

  • I have an issue with wwrite and need assitance, how do I contact support?

    There are two ways to contact support. The first is that you can email support [at] waynedixon [dot] com. The second is, within wwrite, you can go to Tools -> Contact Support. Once this page loads, you will have an option to either use email to contact support or contact support via twitter.

  • wwrite says I can get support via twitter, how come I can’t find it?

    This is a bug, tweet to @waynesworkshop and it will be answered.

    If you are on iOS 10, or iOS 9, there are some steps you need to perform. In order to get support via twitter, your iOS device must be configured for a twitter account. This can be done via Settings -> Twitter. You will need to enter in your twitter credentials for the ability to contact support via twitter.

  • wwrite 3.1.0 is iOS 11 only. I am running a device that cannot be upgraded past iOS 10. Will I get the update?

    No, unfortunately you will not. However, You will still be able to use wwrite 2.1.3 without any issue. Additionally, you can use wwriteFree 3.0, or wwriteFree 2.5, since both support iOS 10.

  • How do I get files onto my iPad?

    There are a couple of ways to accomplish this.

    The first is to email yourself a file and copy and paste the contents into a new file.

    (Does not work with iTunes 12.7) The second is to use iTunes. Once your iPad is plugged in, you can click on the ‘Apps’ tab at the top. Then you can click on ‘wwrite’. Finally you can click on the ‘Add’ button and find the file you want to import. You can only import individual files at this moment.
    Importing an Archive may come in the future.

    As of wwrite 3.0.0 you are now able to import files from the “Share Sheet” of any application. wwrite supports any plain-text file.
    As of wwrite 3.1.0, you can use drag and drop on iOS 11 to import not only text, but also files.

  • How does wwrite know what to put into a new file?

    wwrite is designed to take the contents of any file that is shared through iTunes, or through drag and drop in iOS 11, and put it into a file. It will not attempt to read out any of the file, it will merely take the contents as-is and import it.

  • What type of files does ‘wwrite’ support?

    wwrite is a text-only editor. As of right now it can only support plain-text files.

  • I want to import a template, can this be done?

    As of version 3.0.0 this cannot be done. This may be a feature that comes in the future.

  • All of the files I import just have a white background, is there anyway to import a file with a background color already assigned?

    Just like the templates, As of version 2.0.0 this is not possible. This is may come in a future update.

  • Can I compress all of my current files and then delete them?

    Yes, as of version 1.3.0 there is an option to compress the files. The files will be available via an ‘archive’ file when sharing within iTunes.
    As of version 2.1.0 you now have more options. You can now archive “Files Only”, “Files and Metadata”, “Templates Only”, or “Everything”. Also in version 2.1.0, there is an option to erase everything, excluding templates; there is a separate option for erasing templates. This will erase everything, including archives. It is recommended that you email a full archive to yourself before erasing all content.

Last Modified: 10/22/2017