I have an issue with wwrite and need assitance, how do I contact support?
There are two ways to contact support. The first is that you can email support [at] waynedixon [dot] com. The second is, within wwrite, you can go to Tools -> Contact Support.
Once this page loads, you will have an option to either use email to contact support or contact support via twitter.
wwrite says I can get support via twitter, how come I can’t find it?
In order to get support via twitter, your iOS device must be configured for a twitter account. This can be done via Settings -> Twitter. You will need to enter in your twitter credentials for the ability to contact support via twitter.
wwrite 2.0 is iOS 7 only. I am running an iPad with iOS 6 on it. Will I get the update?
No, unfortunately you will not. However, You will still be able to use wwrite 1.6.0 without any issue.
How do I get files onto my iPad?
There are a couple of ways to accomplish this. The first is to email yourself a file and copy and paste the contents into a new file.
The second is to use iTunes. Once your iPad is plugged in, you can click on the ‘Apps’ tab at the top. Then you can click on ‘wwrite’. Finally you can click on the ‘Add’ button and find the file you want to import. You can only import individual files at this moment. Importing an Archive is a planned feature for the future.
How does wwrite know what to put into a new file?
wwrite is designed to take the contents of any file that is shared through iTunes and put it into a file. It will not attempt to read out any of the file, it will merely take the contents as-is and import it.
What type of files does ‘wwrite’ support?
wwrite is a text-only editor. As of right now it can only support text files.
I want to import a template, can this be done?
As of version 2.0.0 this cannot be done. This is a planned feature.
All of the files I import just have a white background, is there anyway to import a file with a background color already assigned?
Just like the templates, As of version 2.0.0 this is not possible. This is also a planned feature for a future update.
Can I compress all of my current files and then delete them?
Yes, as of version 1.3.0 there is an option to compress the files. The files will be available via an ‘archive’ file when sharing within iTunes.
As of version 2.1.0 you now have more options. You can now archive “Files Only”, “Files and Metadata”, “Templates Only”, or “Everything”. Also in version 2.1.0, there is an option to erase everything, excluding templates; there is a separate option for erasing templates. This will erase everything, including archives. It is recommended that you email a full archive to yourself before erasing all content.